Friday, March 27, 2020

Dear friends of St. Joseph’s Hospice,

Hospice intends to stay in touch with weekly updates to our community. We appreciate your patience and understanding as we adjust our operating practices according to recommendations from Hospice Palliative Care Ontario (HPCO) and the Ministry of Health and Long-Term Care.

Yesterday, Hospice released an update regarding a direct care staff member presenting with symptoms associated with COVID-19. To read this update in full, click here.

Our community and supportive care team continues to look for ways to help our clients in these unprecedented times. Case workers are checking in remotely with palliative clients and caregivers in the community and many visiting volunteers are connecting virtually with patients in an effort to support them and reduce the stress caused by isolation. Hospice is actively exploring ways to provide remote grief and bereavement support, counselling and spiritual care. We are in contact with HPCO and other hospices in an effort to implement best practices and provide services remotely across the province. As always, we are monitoring and responding to voicemails and emails regarding new programming referrals.

We continue to provide expert care to all residents of our Hospice home, with additional staff members supporting the residence by doing reception screening and kitchen duties when feasible.

Hospice is still seeking volunteers to screen visitors via intercom and prepare meals in the kitchen. We respect the individual needs and rights of each of our volunteers. Those who understand the risks involved and are willing to make the informed decision to volunteer at Hospice are asked to call Patti at (519) 281-9841.

We will post updates on our website as more information becomes available. Many of you have shared heartwarming messages of support for Hospice. We are so grateful for your words of kindness and encouragement at these trying times.

Wishing you all wellness,

Janet Groen
Executive Director